Mark is recognized globally as an expert on leadership, customer service and organizational performance.
A member of the National Speakers Association Speaker Hall of Fame, he is the author of 8 books including the international bestseller, The Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary
Into the Extraordinary.
Mark teaches his clients to BE EXTRAORDINARY™.
What would happen if you were so in demand by your employer and/or your customers that they wanted only you? That they wouldn’t accept any substitutes? That would make you an encore performer. Find out how to do it.
Leaders don’t just tell a better story, they make the story better. That means they understand where they are and where the people they lead are and know how to move them to the next level. Find out how in this article.
With over 1,000 blogs/articles posted, here are 8 that are among the best and most popular. Topics include leadership, thinking, customer service, success habits and energy.
We have all been told that appearances can be deceiving, but do we really believe that? And how do our snap judgements hurt us in our journey through life? Find out what I learned from Tiny, and the important reminders he gave me.
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