Mark is recognized globally as an expert on leadership, customer service and organizational performance. A member of the National Speakers Association Speaker Hall of Fame, he is the author of 8 books including the international bestseller, The Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary Into the Extraordinary. Mark teaches his clients to BE EXTRAORDINARY™.

Defining great leaders

Join Me for Live Teleseminar on May 16

Today, delivering extraordinary results is more important than ever to not only obtain a competitive advantage but also to thrive personally and professionally. During this LIVE, 1-hour teleseminar I will share multiple strategies to help you be a Fred and keep delivering EXTRAordinary results. It doesn’t matter if you are on the front line, in sales, customer service or a leader… this call is for you. I’ll equip you with proven, effective principles that, when applied, will make a difference.