Mark is recognized globally as an expert on leadership, customer service and organizational performance. A member of the National Speakers Association Speaker Hall of Fame, he is the author of 8 books including the international bestseller, The Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary Into the Extraordinary. Mark teaches his clients to BE EXTRAORDINARY™.

Thank You and Enjoy Your Download

[columns] [column layout=”three”] [button id=”” button_text=”Download Now!” button_link=”http://www.marksanborn.com/wp-content/uploads/2012/03/101-Tips-for-Leadership.pdf” link_open=”_blank” button_icon=”icon-download” button_align=”” button_size=”medium” button_style=”default” margin_top=”0 ” href_title=””] [/column] [column layout=”two-three”] 101 TIPS FOR: LEADERSHIP In this ebook get my latest 101 Tips to Leadership to take your skills to the next level. Here’s the first 3 tips: [icon_list icon_style=”default” font_size=”default_size” item_width=”1″] [icon_list_line icon=”icon-angle-double-right”]Leaders are people who…

Breakthrough Speaking: The Psychology & Practice of Persuasion (Part 3)

Aristotle defined rhetoric as “the art of persuasion.” He identified the three main elements of persuasion: character, emotion, and logic. His wisdom still holds true today. An audience’s judgment of a speaker’s character will determine whether they accept the messenger and therefore the message. What does it take to make an audience comfortable enough to…