Leadership Lessons
Here’s an important reminder. Feel free to share this graphic with your team.
Mark is recognized globally as an expert on leadership, customer service and organizational performance.
A member of the National Speakers Association Speaker Hall of Fame, he is the author of 8 books including the international bestseller, The Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary
Into the Extraordinary.
Mark teaches his clients to BE EXTRAORDINARY™.
Going from Zero to Hero
Great leaders want heroes on their team, not zeros. What is the difference? Learn how you can teach, encourage and reward all employees on how to become heroes to their team members, customers and clients.
10 Reasons Why Change Fails
A leader’s success depends on her or his ability to lead change. Here are ten reasons organizational change fails.
4 Exercises that Will Make You a Better Speaker
Until you apply what you know you won’t be a better speaker or presenter. Use these four exercises to immediately increase your impact.
7 Big Surprises from My Research on Leadership During Crisis
Find out how well leaders performed during the Covid crisis, the big surprises from Mark Sanborn’s national research project and what you can do now to lead the future that is already here.
6 Shifts for Leading The Future that is Already Here
The future has arrived. It is here now. What should you do to succeed as a leader? Here are the six essential shifts.
Learn These Platform Mechanics to Make Every Speech Rock
Great speakers come in all sizes and styles but they use the same tools to deliver successful speeches. These are the platform mechanics you need to understand and use. Learn what they are in this article.
Texas Roadhouse and a Leader’s Legacy
A personal note: This post is a tribute to Kent Taylor, founder and CEO of Texas Roadhouse who tragically passed in March 2021. Kent was one of the most intentional leaders I’ve ever met, and I am grateful I had a chance to make his acquaintance, and more importantly, learn from his example. He lead…
What’s Right About Being Wrong
It isn’t fun to be wrong but it can be beneficial. Find out how.
HPU: A Case Study in the Extraordinary
One of the most successful and innovative universities in the U.S. provides lots of examples of how to turn ordinary into extraordinary.