The Ultimate (Customer) Revenge
If your customer service is bad enough you might become the focus of a music video (and that’s not a good thing).
If your customer service is bad enough you might become the focus of a music video (and that’s not a good thing).
Motivational speakers are like Chinese food. You’re hungry an hour later. “Ever hear that one? Somebody is eating at the wrong Chinese restaurant if they’re hungry an hour later, and if the motivational speaker left you wanting, he or she wasn’t very good. Why are motivational speakers the butt of jokes and criticism? Like any…
Motivational speakers can get a bad rap but the good ones provide powerful benefits.
Want to get hired? Here are key insights into interviewing successfully.
Are you using social media to monitor what’s being said about you or your company?
Find and implementing good ideas is even more powerful when you integrate the ideas into your existing framework.
Sometimes customer service strategies backfire.
Here’s why you need brand insistence.
When you go beyond “best practices” you’ll take your work and organization to a higher level of competitiveness.
Unemployment is high. People need work. People want a good job. Many, perhaps, but not all. Case in point: after receiving a resume we scheduled an interview with a job candidate last week. My schedule was tight and I had to forgo another meeting, but I wanted to accommodate the applicant. She didn’t show up.…