Are you using social media to monitor what’s being said about you or your company?
Find and implementing good ideas is even more powerful when you integrate the ideas into your existing framework.
Sometimes customer service strategies backfire.
Here’s why you need brand insistence.
When you go beyond “best practices” you’ll take your work and organization to a higher level of competitiveness.
Unemployment is high. People need work. People want a good job. Many, perhaps, but not all. Case in point: after receiving a resume we scheduled an interview with a job candidate last week. My schedule was tight and I had to forgo another meeting, but I wanted to accommodate the applicant. She didn’t show up.…
Do you think you think for yourself? Think again…
Feel like ranting? Think again.
Conversation is different than just talking. We need to revive the lost art of conversation.
Giving voice to complaints and resentments rarely helps. Here’s what do to instead.