Mark holds the Certified Speaking Professional designation from the National Speakers Association (NSA) and is a member of the Speaker Hall of Fame. He was recently honored with the Cavett Award, the highest honor the NSA bestows on its members, in recognition of his outstanding contributions to the speaking profession. In 2019, Global Gurus named Mark the #5 Leadership Authority in the world.

One Difference Between the Quick and the Dead

One measure of organizational effectiveness is the shelf-life of problems. Weak organizations suffer from unsolved problems long after they’ve been identified. A corollary would be speed to implementation. Everybody has good ideas. The best implement those ideas quickly. A good example of this is the Golden, Colorado-based burger chain Good Times Burgers & Frozen Custard.…