Mark holds the Certified Speaking Professional designation from the National Speakers Association (NSA) and is a member of the Speaker Hall of Fame. He was recently honored with the Cavett Award, the highest honor the NSA bestows on its members, in recognition of his outstanding contributions to the speaking profession. In 2019, Global Gurus named Mark the #5 Leadership Authority in the world.

4 Things To Do When You Disappoint Someone At Work

4 Things To Do When You Disappoint Someone At Work

“I’m disappointed.” These are two painful words for anyone to hear whether you’re a child, employee or spouse. Disappointment is one of the most unpleasant things to experience. When you disappoint someone at work (it is inevitable for us all), how can you address disappointment to rectify the situation in the quickest and most productive… Continue Reading [icon name=”icon-angle-double-right”]