How to Start 2016
Five best-selling authors, Speaker Hall of Fame recipients, internationally-acclaimed business consultants and best buddies give their insights on business and life. In today’s topic, our five friends talk about how to start 2016.
Mark is recognized globally as an expert on leadership, customer service and organizational performance.
A member of the National Speakers Association Speaker Hall of Fame, he is the author of 8 books including the international bestseller, The Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary
Into the Extraordinary.
Mark teaches his clients to BE EXTRAORDINARY™.
Leading Customer-Centric Change: Guest Blog by Joseph Michelli
Joseph Michelli is a long time friend and speaker/author I greatly admire. He has studied, written about and spoken for some of the world’s best brands. His new book, Driven to Delight, is a primer on how Mercedes Benz cares for customers. I asked him to contribute the following guest blog. By show of hands,…
Increasing Commitment: 7 Ways to Move People from the Fringe to the Center
Do you have fringe people on your team? The leader of a volunteer group once asked me, “What can we do get people involved and committed. How can we move people from the fringe of the group to the center?” It is easy to hang out on the periphery. There are few risks. You can come…
How to Wrap Up 2015
Five best-selling authors, Speaker Hall of Fame recipients, internationally-acclaimed business consultants and best buddies give their insights on business and life. In today’s topic, our five friends talk about how to wrap up 2015.
5 Things You Need To Know About Creativity
1. It is a muscle, not a muse. Creativity is developed from effort. The more you exercise your creativity, the stronger it becomes. 2. Persistance trumps passion. Rarely is great creativity accomplished quickly by passionate insight. More often it comes after much deliberation, labor and false starts. Passion is good, but persistence is more dependable.…
What Makes You Happy?
Five best-selling authors, Speaker Hall of Fame recipients, internationally-acclaimed business consultants and best buddies give their insights on business and life. In today’s topic, our five friends talk about what makes you happy.
Magnetic: The Art Of Attracting Business
Joe Calloway is a long-time friend and highly respected colleague. I can always count on Joe for clear thinking and practical insights and would be a fan of his work even if we weren’t pals. Here’s a guest blog that explains some of the big themes in his new book, Magnetic: The Art of Attracting Business. Get…
10 Actionable Ideas
1. Develop a growth plan with each person on your team. 2. Know thyself: What time of day do you do your best work? Make a list of the most important relationships in your life. Compare your activity level to your accomplishment. Identify your strengths, weaknesses, opportunities and threats. What is your personal learning agenda?…
Dinner Guests
Five best-selling authors, Speaker Hall of Fame recipients, internationally-acclaimed business consultants and best buddies give their insights on business and life. In today’s topic, our five friends talk about who their dinner guests would be.
The Best Place to Be Happy
“I will be happy when I get home.” “I’ll be happy when I get to college.” “I’ll be happy when I get to the beach.” These are some of the places where people say they’ll be happy. But where is the best place to be happy? Everywhere. Think about it. We read books about how…