Mark holds the Certified Speaking Professional designation from the National Speakers Association (NSA) and is a member of the Speaker Hall of Fame. He was recently honored with the Cavett Award, the highest honor the NSA bestows on its members, in recognition of his outstanding contributions to the speaking profession. In 2020, Global Gurus named Mark the #5 Leadership Authority in the world.

Make People Mad

Good leaders make us mad. Bad leaders make us mad, too. What’s the difference? A bad leader makes us made at him or her. We get mad about how they treat us, questionable ethics, bullheadedness, going the wrong direction and a plethora of other reasons. They make us mad because they aren’t good leaders. Good…

Leaders Are Readers

You’ve heard that phrase many times. I think I first ran across it in a book by Bennis and Nanus (how’s that for two great names for co-authors?). Not only does familiarity breed contempt; it can also breed neglect. Sometimes we discount the value of an idea because it is familiar. Andrew Carnegie said, “Reading…

Think More

Is it possible too read too much? Yes, if reading prevents you from thinking. Passive reading can be a substitute for the harder work of thinking and learning. We fool ourselves if we think a large input of ideas will necessarily benefit us. Until we digest those ideas and ultimately apply them, then reading is…

Build on Timeless Truths

Thoureau said “Don’t read the Times; read the eternities.” He knew the value of timeless truths. (And I recognize the phrase “timeless truths” is redundant–all truths are timeless, but we need to be remnded of that sometimes).  Circumstances change but truths endure. In an age of management philosophy du jour, make sure the underlying principles of…