Hall & Woodhouse is a market leader in brewing and hospitality in the U.K. Learn how The Fred Factor is used in delivering pints and profits.
If your processes and systems don’t work, all is lost.
Mistakes happen. Customers are disappointed. Why is “sorry” the hardest word for service providers to use?
Ask yourself these questions if you want to be “good in any moment.” Guest blog by Nick Arnette.
Judith Briles, prolific author and book expert, shares the five biggest changes in the publishing world.
Want to get more out of the conferences and meetings you attend? Hold a post conference debrief. Here’s how to do it.
Use these 10 simple questions to assess team performance, find areas for improvement and create discussion with team members.
Books have power. Can they save us, individually and collectively? With slight revisions, Mark Sanborn revisits a classic article to see if the premise and points still hold true.
“Content is king! Books most become denser, enhanced and extended to capture market share.” And maybe not… Some reflections and ramblings on the future of books.
Factoids are interesting and fun but won’t help you much. Factors, on the other hand, are your friend.