Mark is recognized globally as an expert on leadership, customer service and organizational performance. A member of the National Speakers Association Speaker Hall of Fame, he is the author of 8 books including the international bestseller, The Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary Into the Extraordinary. Mark teaches his clients to BE EXTRAORDINARY™.

Fit to Lead

5 Steps to Fitness for Time-Crunched Executives While most people know the significant role fitness plays in overall health and well-being, it’s still challenging for many people—especially time-crunched executives—to make fitness a priority. What’s more, fad diets and weight loss pills often lure people into believing there is a quick fix for the extra bulge…

Teamwork Definition

Is There a True Teamwork Definition? It can be incredibly difficult to accurately define teamwork because different people have different opinions when it comes to what teamwork define is. While everyone can likely agree that teamwork is important and teamwork skills are important to have, finding a common consensus for what it actually means is very…