Mark is recognized globally as an expert on leadership, customer service and organizational performance.
A member of the National Speakers Association Speaker Hall of Fame, he is the author of 8 books including the international bestseller, The Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary
Into the Extraordinary.
Mark teaches his clients to BE EXTRAORDINARY™.
Over 25 years ago when I was a young speaker in the business, I met Bernie Swain and Harry Rhoads, the founders of Washington Speakers Bureau. They were then and are now true class acts, and they were very supportive and helpful early in my career. Bernie has written a great new book about the…
Five best-selling authors, Speaker Hall of Fame recipients, internationally-acclaimed business consultants and best buddies give their insights on business and life. In today’s topic, our five friends talk about one struggle for businesses.
Everybody eventually dies. At an emotional level that is very sad. At an intellectual level it is merely fact. We don’t spend much time thinking about our eventual end. Lacking that awareness, many days are filled with wasted moments, missed opportunities, bad choices and mediocre behavior.
Five best-selling authors, Speaker Hall of Fame recipients, internationally-acclaimed business consultants and best buddies give their insights on business and life. In today’s topic, our five friends talk about a marketing tip you can use in your business.
Frank Sinatra sang that even though he’d had regrets, they were too few to mention. I’ve had more than a few business regrets and hopefully I’ve learned from them. I share some of them here in hopes that you can learn from my regrets so they won’t become your regrets.
Five best-selling authors, Speaker Hall of Fame recipients, internationally-acclaimed business consultants and best buddies give their insights on business and life. In today’s topic, our five friends talk about one company that is getting it all wrong.
Five best-selling authors, Speaker Hall of Fame recipients, internationally-acclaimed business consultants and best buddies give their insights on business and life. In today’s topic, our five friends talk about trends in business.
Five best-selling authors, Speaker Hall of Fame recipients, internationally-acclaimed business consultants and best buddies give their insights on business and life. In today’s topic, our five friends talk about the best thing you can do to grow your speaking career.
Leaders generally don’t like it when things slow down. It usually means that business isn’t as brisk as desired. And even though many complain about being too busy, just as many or more complain about not being busy enough. What do you do when activity is slow and you’ve got excess time? Do you panic?…
Five best-selling authors, Speaker Hall of Fame recipients, internationally-acclaimed business consultants and best buddies give their insights on business and life. In today’s topic, our five friends talk about how to add value to your customers.