Mark is recognized globally as an expert on leadership, customer service and organizational performance. A member of the National Speakers Association Speaker Hall of Fame, he is the author of 8 books including the international bestseller, The Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary Into the Extraordinary. Mark teaches his clients to BE EXTRAORDINARY™.

The Power of Practice

“Practice won’t make you perfect, but it will make you better.” Mark Sanborn Did your boss ask you to start this workday spending some time practicing your job? (I’m guessing “No.”) Did you make time this morning to practice the skills upon which your livelihood (and your potential encores) depends? (Between getting the kids off…