Mark is recognized globally as an expert on leadership, customer service and organizational performance.
A member of the National Speakers Association Speaker Hall of Fame, he is the author of 8 books including the international bestseller, The Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary
Into the Extraordinary.
Mark teaches his clients to BE EXTRAORDINARY™.
The National Speakers Association just completed its annual convention in NYC. My friend Eric Chester created a concert experience around this year’s theme, NSA Rocks. He exhibited the power of extraordinary creativity, planning and attention to detail that brought out nearly 2000 attendees to one of the world’s most expensive cities in a time of…
community, leadership, don’t need a title
In this month’s Leadership Lessons ezine, Mark writes about living as though your life depended on it. The quality of your life is a choice! You can feel fully alive and joyful most of the time, not just some of the time. The key is to live like your life depends on it. But how?…
economy and business impact
Critical lessons all leaders need to know.
July 2008 Leadership Lessons ezine by Mark Sanborn Live Like Your Life Depends On It Life is like a bowl of soup (with apologies to Forrest Gump). Featured Blog Post (posted 07/15/08 ) Lessons Leaders Need to Know These are lessons I either learned early (thankfully) or I wish I had learned earlier (regrettably). 1. The…
Good leaders make us mad. Bad leaders make us mad, too. What’s the difference? A bad leader makes us made at him or her. We get mad about how they treat us, questionable ethics, bullheadedness, going the wrong direction and a plethora of other reasons. They make us mad because they aren’t good leaders. Good…
You’ve heard that phrase many times. I think I first ran across it in a book by Bennis and Nanus (how’s that for two great names for co-authors?). Not only does familiarity breed contempt; it can also breed neglect. Sometimes we discount the value of an idea because it is familiar. Andrew Carnegie said, “Reading…
Tom Gray works with us on using technology strategically. We are often approached by individuals and companies that have a “new idea.” More often than not, they are using new technology in old ways. These new ideas turn out, at best, to be incremental improvements. “If I was in high school or college right now,…