Mark is recognized globally as an expert on leadership, customer service and organizational performance. A member of the National Speakers Association Speaker Hall of Fame, he is the author of 8 books including the international bestseller, The Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary Into the Extraordinary. Mark teaches his clients to BE EXTRAORDINARY™.

Learn Like A Leader

“We now know that the source of wealth is something specifically human: knowledge.” – Peter Drucker Disraeli once said that all other things being equal, the person who succeeds will be the person with the best information. For leaders, learning isn’t an academic pursuit. Leaders learn not just to know more but to be more.…