Wake Up to Possibility
I saw a little boy dressed as an astronaut. He taught me an important lesson. Find out what it is.
Mark is recognized globally as an expert on leadership, customer service and organizational performance.
A member of the National Speakers Association Speaker Hall of Fame, he is the author of 8 books including the international bestseller, The Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary
Into the Extraordinary.
Mark teaches his clients to BE EXTRAORDINARY™.
Leadership and Self Awareness
Self-awareness is the cornerstone of effective leadership. In today’s fast-paced and ever-evolving business landscape, leaders who possess a deep understanding of themselves can navigate challenges with clarity, make informed decisions, and inspire their teams to do the same and achieve success.
7 Things to Do Right Now to be a Better Leader
Here are seven things you can do right now to become a better leader. Take action today to improve.
10 Things Great Communicators Always Do
Here are 10 things great communicators always do.
Boost Your Business and Life with Follow Up
Knowing how to do effective follow up after a meeting, sales call, job interview or business event can dramatically boost your success and help you build better relationships.
5 Leading Edge Ways to Enhance Your Customer Service
Extraordinary companies do many things to create leading edge customer service. Here are five things you can do to be exceptional too.
Use the History of Leadership to Lead Better Today
The scientific study of leadership began in the twentieth century. Here’s what you can learn from the history of leadership theory that will make you a better leader today.
ChatGPT is a Game Changing Technology
OpenAI is an artificial intelligence research laboratory consisting of the for-profit OpenAI LP and its parent company, the non-profit OpenAI Inc. The company is focused on developing and promoting friendly AI in a way that benefits everyone. One of their most notable product is GPT (Generative Pre-trained Transformer) a language model trained on a massive amount of data and able to generate human-like text. ChatGPT is a variant of GPT model fine-tuned for conversational purpose.
Focusing on Leadership Focus
Focus is an essential leadership skill. Learn how Gandhi used it to change history, and learn why you need it and how you can develop it.
What it Means to be “A Good Person” in Business
“Be a good person” is a worthy goal, but what does it mean? What does it mean to be a good person in the work you do? There are two keys. Learn what they are.