Mark is recognized globally as an expert on leadership, customer service and organizational performance. A member of the National Speakers Association Speaker Hall of Fame, he is the author of 8 books including the international bestseller, The Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary Into the Extraordinary. Mark teaches his clients to BE EXTRAORDINARY™.

Forget Your Phone and Computer! Your Brain Could Be Getting Hacked.

My friend Kary Oberbrunner is an engaging and innovative speaker, author and coach. His latest project is a young adult book of fiction called The Elixir Project. What drives the plot is the premise of how we get “hacked” metaphorically and literally, and the non-fiction aspects of the book have important implications for us as leaders,…