The Lost Art of Keeping Your Word
Have you noticed how often people and companies don’t deliver on commitments? It is terrible to experience but gives you an opportunity to stand out by always keeping your word.
The Gift that Taught Me Something New About Selling
New and seasoned sales pros can both learn something for a gift I was given by a woman who really understood how to sell.
15 Ways to Learn from Someone You Disagree With
You can’t avoid disagreeable people, but you can learn from them. Here are 15 ideas you can use to learn from someone with a very different point of view.
3 Better Questions than “Do You Know How to Lead?”
Can you lead? Not a bad question, but here are three better questions to ask for better insight.
7 Keys for Remote Work Success
Do you know how to be most productive working remotely? Do the people you manage know how? Here are seven simple but effective keys to help you make the most of this new world of work.
The 8 Principles of Better
Have you thought about getting better in any area of your life? Here are 8 principles that will help you.
Please Don’t Thank Me for My Patience
When you make your customers wait, you probably think it is a good idea to thank them for their patience. It isn’t. Learn a better alternative.
24 Strategies for Leaders
What are the essential things–the irreducible minimums–that make you an effective leader? This article will give you a blueprint for the skills you need to lead, or lead better.
Why You Need to Make Your Best Better (and How to Do It)
Professional improvement isn’t just a good thing to do–there are important reasons to keep getting better. Find out why and how to do it.
Is Anyone Listening? Does Anybody Care?
A really bad experience with a well known company demonstrates how important it is to listen to customers and respond because you care.
