Is it God or the Devil in the Details?
Attention to detail matters. Learn from the mess left by the company that installed my shades.
Mark holds the Certified Speaking Professional designation from the National Speakers Association (NSA) and is a member of the Speaker Hall of Fame. He was recently honored with the Cavett Award, the highest honor the NSA bestows on its members, in recognition of his outstanding contributions to the speaking profession. In 2019, Global Gurus named Mark the #5 Leadership Authority in the world.
How to Increase Creativity in 128 Words
How to increase creativity and innovation in 128 words.
Is Service Getting Worse as Economy is Getting Better?
As the economy improves, is service delivery slipping? Compare your experience to these examples.
Train Wrecks, Charlie Sheen and Leadership
How are train wrecks, Charlie Sheen and leadership connected? Find out the common thread in this post.
Six Job Opportunities You Need to Know About
If you already have a job you may not be interested in any new job opportunities but please reconsider. To advance your career and your effectiveness you need all six of these jobs and you can easily integrate them into your current job.
Judge Wisely To Lead Better
Appearances can be deceiving and make for poor judgment. Here’s how to judge more wisely.
Big C little c Change: How to Change the World Today
You can change the world today, in big and little ways. Here’s how.
Dining at the Idea Buffet
Dine frequently at idea buffets. But don’t forget to turn those nutrient rich ideas into mental muscle.
Is Valentine’s Day Appropriate at Work?
Do you celebrate Valentine’s Day at work? Should you?
Quick Feedback is Better than No Feedback
If you want customer feedback, make it quick and easy or you may not get it.
