The Presentologist Learns in Future Tense
Presentologists focus on what needs to be done now to be successful in the future. Learn how to use the mirror, the telescope and the magnifying glass to prepare for the future.
DetailsEverlasting Value: A Lesson from Facebook
You and I must continually be creating new value for customers and clients. Consider how Facebook creates everlasting value to stay on the leading edge.
DetailsYou Are Not the Deal: Guest Blog by Bob Burg
In leadership, it’s not about you. Really. Learn more in this guest blog by Bob Burg.
DetailsAnother Fred’s Optimism
Optimism isn’t blind faith but far-sighted faith. Fred Johnson is an example of optimism in action.
DetailsThe Assessment Investment
Knowledge provides critical leverage for dealing with business and personal challenges. But it’s not enough to have access to lots of information. You need the ability to assess whether the information is valid and useful.
DetailsMark Sanborn Remarkable Performance Keynote Speaker
Remarkable Peformance: Go for the Encore! There is nothing better than a performance that soars—one that really over-delivers and delights. I’ve seen the latter at the bagel shop near my home. There is a new manager at the shop who makes standing in line to hand over money a pure pleasure. When I was there…
DetailsKeeping Score: Up, Down or Sideways
How are you keeping score in your work and life? Make sure your scorekeeping matches your dreams and values.
DetailsFocus on the Victory, not the Loss
Optimism is about playing to win and not about playing not to lose.
DetailsMark Sanborn Customer Service Speaker
Mark Sanborn is an acknowledged expert on customer service. He is also a bestselling author and acclaimed speaker. Learn about his work in customer service here.
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