Looking for additional information and insights from Up, Down or Sideways: How to Succeed When Times are Good, Bad or In Between at the Facebook landing page for the book here.
Download your free summary PDF and listen to an interview I did with Ross Shafer by going here.
And if you’ve read the book, I’d like to know: what was your favorite idea you got?
Mark is recognized globally as an expert on leadership, customer service and organizational performance.
A member of the National Speakers Association Speaker Hall of Fame, he is the author of 8 books including the international bestseller, The Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary
Into the Extraordinary.
Mark teaches his clients to BE EXTRAORDINARY™.
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