Looking for additional information and insights from Up, Down or Sideways: How to Succeed When Times are Good, Bad or In Between at the Facebook landing page for the book here.![3D_UPDOWNSIDEWAYS Usable](http://www.marksanborn.com/wp-content/uploads/2011/10/3D_UPDOWNSIDEWAYS-Usable3-289x300.jpg)
Download your free summary PDF and listen to an interview I did with Ross Shafer by going here.
And if you’ve read the book, I’d like to know: what was your favorite idea you got?
Author: Mark Sanborn
Mark is recognized globally as an expert on leadership, customer service and organizational performance.
A member of the National Speakers Association Speaker Hall of Fame, he is the author of 8 books including the international bestseller, The Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary
Into the Extraordinary.
Mark teaches his clients to BE EXTRAORDINARY™.