Think About It Before Someone Asks
Thoughtful is about more than being considerate. Thoughtful leaders think about the important questions of business and life before they are asked.
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They Ain’t All Gonna Love You
What?? You really can’t please everyone? A blinding flash of the obvious but resisted truth.
DetailsThe Buck Stopped at Jamie Dimon
When you’re in charge, the buck stops with you. Ultimate responsibility is one of the toughest aspects of leadership. Jamie Dimon and JP Morgan prove the point.
Details12 Productivity Tips
Here are a dozen simple but powerful ideas to help you be more productive.
DetailsSpeaking about What Matters (Part 8)
Leaders know what matters and make it matter to others. That’s what you need to do to be a breakthrough speaker. (This is the last of an eight part series on breakthrough public speaking. Visit the archives at www.marksanborn.com/blog for the rest of the series.)
DetailsA Poem for the Ages
This short poem summarizes the importance of taking action and fighting the good fight.
DetailsAfter the Applause: Analyze the Impact (Part 7)
You’ve given your speech–now what? It is time to analyze the impact and use what you learn to get better the next time.
DetailsThe Breakthrough Performance (Part 6)
You’ve designed a breakthrough speech and prepared to give it. Here’s how to give a breakthrough performance.
DetailsHandling Customer Complaints (without Making a Wrong Turn)
Here’s yet another example of how smart people do dumb things in serving customers, and how you can learn from their mistakes.
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