Customer Service of the Season
Doing good things for others is good business. Here’s an example from Cafe Press.
Doing good things for others is good business. Here’s an example from Cafe Press.
We all know feedback is helpful but “carefrontation”? Find out what it is, how to do it and how to benefit from it.
Disney is one of the best in the world at creating value. Learn how “imagineers” innovate.
Creating and keeping good connections is much like dancing the tango. Learn how to build a better foundation for the important connections in your life.
An IPO indicates how a company is valued. How is your work valued? Here are some things to consider for building your personal IPO.
Mark Sanborn is an acknowledged expert on customer service. He is also a bestselling author and acclaimed speaker. Learn about his work in customer service here.
Can you motivate others or do they motivate themselves? Keynote speaker and leadership expert Mark Sanborn speaks on these topics and more.
Precision matters in business and life. “Literally” shouldn’t be confused with a close approximation. Learn how being precise increases your value proposition.
If you aspire to providing extraordinary service, don’t ignore the details, extras and the personal touch.
In this guest blog, Simon Mainwaring explains the four operating principles of his new book, We First: How Brands and Consumers Use Social Media to Build a Better World