I respect President Obama and truly admire his communication skills. I don’t always agree with the content of his remarks. With the debate and resistance over the stimulus plan, the president asked Congress if they weren’t tired of “business as usual” suggesting that coming together on the plan would truly be change. Realize that spending…
It is easy to stand out in an extraordinary way when you work for a less-than-extraordinary organization. But what happens when the place you work has a world class reputation for service? Recently I stayed at the Ritz-Carlton in downtown Atlanta. My friend Joseph Michelli has written an excellent book called “The New Gold Standard”…
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