Five Things your Employees Hate that They Won’t Tell You
Mark Sanborn, keynote leadership speaker, explains five things you might be doing that your employees hate (but won’t tell you about).
Mark Sanborn, keynote leadership speaker, explains five things you might be doing that your employees hate (but won’t tell you about).
Potential: we all have it. Some pursue their potential, and others are content with simply getting by. Some think they are as good as they’ll ever be, and others keep striving to get better. Are you committed to pursuing your true potential? Our research shows that 58% of people have a commitment to getting better,…
I wrote down 60 of the most important leadership lessons I’ve learned in my 60 years of living to share with my sons. In the blog, I share them with you, too.
Ockham, the scholastic philosopher of the thirteenth century is credit with Ockham’s Razor: make things as simple as possible but no simpler. Anything over-simplified becomes simplistic, and of little or no value. Sometimes in the pursuit of cleverness or clarity we accidentally oversimplify. As a communication tool, that isn’t necessarily bad if we are knowledgable enough…
Revisit why you lead. Get clear on your purpose, not just your strategies and tactics. Refocus on the most important things you should be doing. It won’t be a long list. Tend to important relationships. Repair for some and renewal for others might be in order. Set a few big goals. Aim for the big…
“I don’t know.” Few if any leaders want to admit this. Many should. Not knowing is not the worst leadership sin. In actuality, it can be a helpful admission. Leaders are charged with finding the right answers with those they lead, not being the repository of all the right answers. To attempt that is a kind…
How do you “delete” a customer or client? Here’s an example: I found a great masseuse near my office. Getting older and living in airplane seats makes therapeutic massage a necessity for me rather than a luxury. I liked the online scheduling option so used it to make appointments. Last time I tried to schedule… Continue Reading [icon name=”icon-angle-double-right”]
“It never hurts to ask.” We often hear that said. But is it true? Recently someone asked me for a favor. The request came in an impersonal form email. I had some business dealings with this person many years ago. Since then, I had heard from them only once when they asked another favor. I was…
Every leader yearns for a team that rises above merely “going through the motions” to get the job done. The dream is a team that distinguishes itself by its excellence, a team that displays enthusiasm, innovation, and a sense of ownership. The question, of course, is how to lead a team to that place of…
1. Ask a question. “What do I most want and/or need to learn at this conference?” Identify your own learning objectives to leverage your results. 2. Have an agenda. Review the schedule in advance and create an agenda of the sessions and events you definitely want to attend. Don’t wait until you arrive onsite. 3. Make…