The Assessment Investment
Knowledge provides critical leverage for dealing with business and personal challenges. But it’s not enough to have access to lots of information. You need the ability to assess whether the information is valid and useful.
Knowledge provides critical leverage for dealing with business and personal challenges. But it’s not enough to have access to lots of information. You need the ability to assess whether the information is valid and useful.
Optimism is about playing to win and not about playing not to lose.
Mark Sanborn is an acknowledged expert on customer service. He is also a bestselling author and acclaimed speaker. Learn about his work in customer service here.
Why don’t we do what we need to do? Understand the barriers and learn the seven stages of wisdom.
Ever wonder what happened to work ethic? In this guest blog, work ethic expert Eric Chester uses the recent Labor Day holiday to examine our attitudes toward work.
Stay calm or get excited? Knowing when to do either is a key nuance to a leader’s effectiveness.
“Freds” are everywhere. Here’s a quick story about a Fred-sighting at Jason’s Deli.
If you aren’t part of the important conversations, you’re missing essential leadership input. The National Speakers Association Influence 2011 Convention in Anaheim illustrates the point.
Here is a simple technique that will immediately make you a better listener. Read this guest blog by Dave Marr of t2 Management Training to learn what it is.
There are three categories of news that you encounter each day. The allure of the interesting can prevent you from getting to what you need to know.