Can a company be a remarkable performer? I believe it can. For an example, read my post about Boston Beer Company’s remarkable performance in making hops available to smaller brewers who were in desparate need of the critical ingredient. Read about it here.
Author: Mark Sanborn
Mark is recognized globally as an expert on leadership, customer service and organizational performance. A member of the National Speakers Association Speaker Hall of Fame, he is the author of 8 books including the international bestseller, The Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary Into the Extraordinary. Mark teaches his clients to BE EXTRAORDINARY™.