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  • About Mark
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    • Extraordinary Leadership
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Defining great leaders

Dealing with Difficulties: 7 Ways to Get Unstuck

Customer Service, Leadership Books & Tools, Sales, The Fred Factor, Training & DevelopmentBy Mark SanbornAugust 27, 2014

Difficulties and challenges in life are inevitable. How you deal with them is up to you. Here are seven ways to keep from getting stuck.

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What is a Leader’s Most Important Job?

Five Friends Blog SeriesBy Mark SanbornAugust 18, 20142 Comments

From Larry Winget: A leaders most important job: To lead. Duh. How do you lead? Not from behind, that’s for sure. Leaders have to get out in front with their ideas, vision, energy and presence. As I watch movies and TV shows about the battles of old, I always see the leader, even when the…

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3 Reasons You Need to Know What Made You Successful

Communication, Customer Service, Leadership Books & Tools, Mark Sanborn's Leadership Blog, Sales, Teambuilding, Training & DevelopmentBy Mark SanbornAugust 13, 20142 Comments

The only thing better than being successful? Knowing why you are successful. Here are three reasons why you need to know.

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What is the ONE thing you would do to fix the economy?

Five Friends Blog SeriesBy Mark SanbornAugust 12, 2014

Five best-selling authors, Speaker Hall of Fame recipients, internationally-acclaimed business consultants and best buddies give their insights on business and life. In today’s topic, our five friends talk about one thing they would do to fix the economy.

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Perspective: 5 Friends Share Insights on Success

Five Friends Blog SeriesBy Mark SanbornAugust 4, 2014

What you should and shouldn’t sacrifice to reach your goals. From Joe Calloway: I found this definition of sacrifice: “to give up something for something else considered more important.” I’m going with that. If you’ve set the right goal, you should sacrifice pretty much anything and everything for it, because if it’s your goal –…

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Defining great leaders

5 Quick Tips for Developing Others

Customer Service, Leadership Books & Tools, Sales, The Fred Factor, Training & DevelopmentBy Mark SanbornJuly 31, 2014

Learn 5 quick lessons on how to develop others.

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Defining great leaders

So Good You Want to Print It

CommunicationBy Mark SanbornJuly 28, 20141 Comment

Here’s a test of great writing: you want to print it as a document.

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Defining great leaders

Leadership Styles Around The World

Leadership Books & ToolsBy Mark SanbornJuly 23, 20141 Comment

Learn about leadership styles around the world in this terrific infographic.

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Defining great leaders

Survival ISN’T the Goal

Customer Service, Leadership Books & Tools, Sales, Training & DevelopmentBy Mark SanbornJuly 21, 2014

Survival is the beginning point, not the goal. Don’t get stuck in survival mode.

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Defining great leaders

Customer Service Enemy #1

Customer Service, The Fred Factor, Training & DevelopmentBy Mark SanbornJuly 17, 20141 Comment

What is most likely to kill your customer service delivery? Customer service enemy #1.

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