Thanks to Richard Madison, The Brighton School of Business Management for providing.
![blog-featured-image Defining great leaders](https://marksanborn.com/wp-content/uploads/2016/11/blog-featured-image.png)
Share this post
![](https://marksanborn.com/wp-content/uploads/2023/09/Mark-Sanborn-Headshot-2023-150x150.jpg)
Author: Mark Sanborn
Mark is recognized globally as an expert on leadership, customer service and organizational performance. A member of the National Speakers Association Speaker Hall of Fame, he is the author of 8 books including the international bestseller, The Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary Into the Extraordinary. Mark teaches his clients to BE EXTRAORDINARY™.
1 Comment