Welcome to the New Abnormal
What happens after Covid-19? When will things be back to normal? They won’t. Welcome to the new abnormal.
15 Things You Can Do Now to be a Better Leader
Effective leadership requires ongoing education and action. Here are 15 things you can do right now–in the midst of COVID 19– that will make you a better leader.
The Question of These Times and 6 Ways to Answer
Most are facing the greatest crisis of their lifetime. What is the question we should be asking? And how can we answer?
Feedback Deserves More Than a Form Response
When a customer takes time to provide feedback, take it seriously. And don’t respond with a form letter.
Reactions Provide Clues but Not Conclusions
When you are giving a presentation, what can you really tell from the audience reaction?
Speaking: The Art of the Fast Start
The first few sentences of any speech set you up to win big or fail spectacularly. Find out how you can use the art of the fast start to capture and keep attention.
5 Quick Tips for Motivating Others
Learn to motivate those you lead with these five quick tips.
Thinking In Stories
What would happen if, instead of giving at report at your next meeting, you told a story?
4 Tips for Giving a Better Speech
Do you know how to give a speech? Many people often ask me for keynote speaker tips when they are preparing for their own speech or presentation. Standing in front of an audience and giving a speech can be intimidating and at times even scary. That’s because whenever you stand in front of a group,…
Communicate Like a Leader and Crush the Clichés
Leaders communicate with gravitas to be heard and taken seriously. The problem is that common language and hyperbole don’t help. That’s why you need to crush the Jedi Master who have superpowers.