Mark is recognized globally as an expert on leadership, customer service and organizational performance.
A member of the National Speakers Association Speaker Hall of Fame, he is the author of 8 books including the international bestseller, The Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary
Into the Extraordinary.
Mark teaches his clients to BE EXTRAORDINARY™.
Did you know that Thomas Edison, Henry Ford, Harvey Firestone and Charles Lindberg were good friends? They had homes in Florida and often fished, dined, and socialized together. These highly successful men shared similar interests and philosophies, and through their individual perspectives and ideas, they challenged, sharpened, and expanded each other’s thinking. We become greater…
Isaac Newton understood the value of focus. He credited his many successes and discoveries as “owing more to patient attention than to any other talent.” How focused are you? How much time do you waste each day on low-priority or ineffective activities? Imagine what you could accomplish if you stayed consistently focused on other, more…
Change is a constant. (Ho hum.) But if you know that, what are you doing about it? If you are committed to making your best even better, you won’t just react to change, you’ll create it. In this blog series, I’ve been sharing tips from my new book, The Potential Principle, on where to focus on…
An inscription was carved over the door to the temple of Delphi twenty-four hundred years ago: Know thyself. It’s good advice for living a rich, meaningful life. And it’s a great tip for improving yourself personally and professionally so you can achieve your full potential. Here’s my rule of thumb: To grow yourself, you must…
[vc_row][vc_column][vc_column_text]Descartes said, “I think, therefore I am.” Since we are thinking, Descartes asserted, we must certainly exist. But it is also true: I think better, therefore I become better. Effective thinking is the strong foundation for everything that happens. It’s where dreams and plans begin. Thinking casts a vision and then comes up with a…
“The illiterate of the 21st Century are not those who cannot read and write but those who cannot learn, unlearn and relearn.” Alvin Toffler said that in his book Powershift…in 1991. I believe it is still true today. But how many people intentionally improve their learning skills? In today’s fast-changing environment, there’s really no choice—to…
Growth is good. Being able to grow in multiple areas of your life is exceptional. Getting better in all four areas of the Potential Matrix—performing, learning, thinking, and reflecting—is a powerful strategy for overall improvement. But you don’t maximize one area unless you’re advancing in the others as well. Combined, all four create a powerful…
In my new book, The Potential Principle, I lay out a map that will help you reach your potential. I call it the Potential Matrix. This grid identifies four aspects of life that are crucial to your journey toward improvement: the performing quadrant, the learning quadrant, the thinking quadrant, and the reflecting quadrant. Each represents…
There are many good reasons to keep improving in life, striving to be the best you can be. In my new book, The Potential Principle, I explain why—especially in today’s fast-paced world—it’s vital to keep growing personally and professionally. I also discuss some important things to consider as you choose the areas you want to…
We all have dreams. You may be just starting your career, stepping into your first real job. You may have just been promoted again, proving you’re really good at what you do. Or you may be the best of the best in your field. You may even have received a “World’s Greatest Dad” or “My…