15 Ways to Learn from Someone You Disagree With

Business, Communication, Customer Service, Leadership Development, Mark Sanborn's Blog, Professional Development, Training & DevelopmentBy Mark SanbornJune 15, 20212 Comments

You can’t avoid disagreeable people, but you can learn from them. Here are 15 ideas you can use to learn from someone with a very different point of view.

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7 Things You Need to Know to Give a Great Digital Presentation

Business, Communication, Leadership Development, Mark Sanborn's Blog, Training & DevelopmentBy Mark SanbornJune 1, 2021

To give a successful online presentation, you must both produce and present. But before you do either, there are seven things you need to know if you want to succeed.

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8 Things that Make or Break a Virtual Presentation

Business, Communication, Mark Sanborn's Blog, Professional Development, Sales, The Potential Principle, Training & DevelopmentBy Mark SanbornMay 11, 20211 Comment

Virtual presentations are here to stay. To succeed, you need to master digital presentations. Here is a crash course in what makes or breaks a great presentation.

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3 Better Questions than “Do You Know How to Lead?”

Business, Customer Service, Leadership Development, Mark Sanborn's Blog, Professional Development, Training & DevelopmentBy Mark SanbornMay 4, 2021

Can you lead? Not a bad question, but here are three better questions to ask for better insight.

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7 Keys for Remote Work Success

Business, Customer Service, Leadership Development, Mark Sanborn's Blog, Professional Development, Training & DevelopmentBy Mark SanbornApril 21, 2021

Do you know how to be most productive working remotely? Do the people you manage know how? Here are seven simple but effective keys to help you make the most of this new world of work.

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The 8 Principles of Better

Business, Communication, Customer Service, Leadership Development, Mark Sanborn's Blog, Marketing, Professional Development, Sales, Teambuilding, The Fred Factor, The Potential Principle, Training & DevelopmentBy Mark SanbornApril 6, 20213 Comments

Have you thought about getting better in any area of your life? Here are 8 principles that will help you.

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Could You Pass the No Website Test?

Business, Mark Sanborn's Blog, Marketing, Professional Development, The Potential Principle, Training & DevelopmentBy Mark SanbornMarch 30, 2021

My friend Dave is still as busy as he wants to be doing business well into his “retirement.” What has enabled his great success? Find out what it has to do with a website.

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Please Don’t Thank Me for My Patience

Business, Customer Service, Leadership Development, Mark Sanborn's Blog, The Fred Factor, Training & DevelopmentBy Mark SanbornMarch 16, 2021

When you make your customers wait, you probably think it is a good idea to thank them for their patience. It isn’t. Learn a better alternative.

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Crush Hyperbole and Promise Real Value

Business, Communication, Mark Sanborn's Blog, Marketing, SalesBy Mark SanbornMarch 2, 2021

Too many marketers use exaggeration and hyperbole in their communication. Rather than telling Communicate clear, quantifiable value you can create rather than promising ambiguous results based on slang.

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24 Strategies for Leaders

Business, Communication, Customer Service, Leadership Development, Mark Sanborn's Blog, Sales, Teambuilding, The Potential Principle, Training & DevelopmentBy Mark SanbornFebruary 21, 2021

What are the essential things–the irreducible minimums–that make you an effective leader? This article will give you a blueprint for the skills you need to lead, or lead better.

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