Recently an Amazon reviewer said that my 112-page book The Fred Factor was about being thoughtful and nice and ended with a dismissive “so I just saved you the time and money of reading it.” Gee, thanks. In the same spirit of public service inspired by my Amazon reviewer, I thought I’d take on a…
DetailsThe problem most leaders face isn’t being more decisive–it is being informed enough to make a decision. They waffle because they don’t understand the problem or situation, haven’t framed it well or haven’t thoroughly considered the options for addressing it. Here’s what to do when facing a problem or decision: First, define it. Unclear problems…
DetailsThere is wisdom in this inspirational poem and it has a most interesting story behind it as well.
DetailsDo you see life as a series of obligations to be me, or as full of opportunities to be enjoyed? The people who change the world around them rarely act from a sense of obligation. In fact, the most effective leaders act from a sense of incredible opportunity. For them, life and business are not…
DetailsAre you leading or just managing? Here are nine differences between managers and leaders.
DetailsThe author confessions to a major grocery store transgression and the berating he got from the cashier.
DetailsHere is a bonus summary of the daily disciplines from Up, Down or Sideways: How to Succeed When Times are Good, Bad or In Between by Mark Sanborn.
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Here are seven useful reminders to help make traveling easier for yourself and others.
DetailsWhy get better? What are the compelling reasons to improve yourself, your life or your business? In this audio blog, I share my perspective on why we should choose to keep improving. What are you doing to make sure that you’re constantly improving? Please feel free to share your thoughts with me on Facebook and Twitter as well as…
DetailsLearn from the greatest leaders of the world’s best brands what they do to create extraordinary products, services and customer loyalty.
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