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  • About Mark
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    • Extraordinary Leadership
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Defining great leaders

Giving Thanks On This Special Day

Communication, Leadership Books & Tools, TeambuildingBy Mark SanbornJuly 3, 2013

The importance of giving thanks and why it matters so much today.

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Defining great leaders

Get Out of Your Own Way: Guest Blog by Marcie Stern

Communication, Customer Service, Leadership Books & Tools, Sales, Training & DevelopmentBy Mark SanbornJuly 2, 20131 Comment

Are there times when you are your own worst critic? Learn how to convert the inner critic into an inner champion in this guest post by Marcie Stern.

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When It Isn’t Nice To Be Nice

Communication, Customer Service, Leadership Books & Tools, Sales, The Fred Factor, Training & DevelopmentBy Mark SanbornJuly 1, 20133 Comments

It is generally nice to be thought of as nice. But if the best and only thing that can be said of you is that you’re a nice person, you might want to reflect on what that really means.

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Defining great leaders

Why the “Status Quo” is Dead and 3 Things You Need To Do About It

Communication, Customer Service, Leadership Books & Tools, Teambuilding, The Fred FactorBy Mark SanbornJune 27, 20131 Comment

Staying the same is the fastest way to fall behind. Learn 3 things that you can do right now to overcome the mythical status quo.

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Defining great leaders

What I’m Reading Right Now

Communication, Customer Service, Leadership Books & Tools, Sales, Training & DevelopmentBy Mark SanbornJune 19, 2013

Feed your brain with good ideas and engaging fiction. Here’s what Mark Sanborn is reading right now that you can add to your reading list.

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Defining great leaders

3 Ways To Demonstrate Leadership Excellence

Communication, Customer Service, Leadership Books & Tools, Sales, Teambuilding, Training & DevelopmentBy Mark SanbornJune 19, 20131 Comment

Demonstrating leadership excellence is something that every leader must do. Find out three ways to take your abilities to the next level.

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Defining great leaders

Beyond Politics

Leadership Books & ToolsBy Mark SanbornJune 18, 2013

Should we be talking politics? Let’s get beyond politics and political dissension and show more common concern about the challenges we face.

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3 Creative Ways To Motivate That Don’t Cost Money

Customer Service, Leadership Books & Tools, Sales, Teambuilding, Training & DevelopmentBy Mark SanbornJune 12, 20133 Comments

Money can be a good motivator but not always the best motivator. Here are three non-monetary ways to motivate employees.

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Defining great leaders

10 Ideas You Need if You Want to Succeed

Communication, Customer Service, Leadership Books & Tools, Sales, Teambuilding, The Fred Factor, Training & DevelopmentBy Mark SanbornMay 30, 20133 Comments

Need 10 quick and simple ideas for supercharging your success? Read this.

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Defining great leaders

Why Would Anyone Want to Take a Picture…of a Restroom?

Customer Service, The Fred FactorBy Mark SanbornMay 28, 20132 Comments

You know it must be good if you want to take a picture. Learn why the cleanliness of restrooms affect your business.

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