Guest blog: Shep Hyken on Customer Service
Shep Hyken, author of Amaze Every Customer Every Time, shares his insights on the power of taking care of the customer.
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4 Ways To Instantly Improve Your Conversations
Use these four tips to improve your conversations instantly.
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Precision Matters
Precision matters in business and life. Learn how being precise increases your value proposition.
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How Leaders Choose Between Calm and Excitement
As a leader you need to know when to stay calm and when to get excited. Here’s how to know what to do.
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7 Ways To Get Ignored When You Communicate
Learn the seven credibility killers of good communication.
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500 Words to Becoming a Better Negotiator
Want to become a better negotiator? Follow these 3 simple steps.
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Giving Thanks On This Special Day
The importance of giving thanks and why it matters so much today.
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Get Out of Your Own Way: Guest Blog by Marcie Stern
Are there times when you are your own worst critic? Learn how to convert the inner critic into an inner champion in this guest post by Marcie Stern.
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