Why I Bought a Watch I Don’t Really Need
Have a great product or service is important, but so is a strong connection with your customers and prospects.
Post 1000: Observations and Conclusions
After writing and posting one thousand blogs, these are my conclusions and observations that can make you a better writer and communicator.
How to Lead for What Comes Next
With so much uncertainty, how should leaders think about the future, and what should they do? Mark Sanborn offers a simple but powerful formula for dealing with change and leading through what comes next.
Welcome to the New Abnormal
What happens after Covid-19? When will things be back to normal? They won’t. Welcome to the new abnormal.
15 Things You Can Do Now to be a Better Leader
Effective leadership requires ongoing education and action. Here are 15 things you can do right now–in the midst of COVID 19– that will make you a better leader.
Feedback Deserves More Than a Form Response
When a customer takes time to provide feedback, take it seriously. And don’t respond with a form letter.
Three Big Changes in Selling: Are You Up to the Challenge?
The world of professional selling continues to change. Are your skill changing to keep pace? Learn three of the biggest changes in selling
and what you can do about them to sell more and sell better.
This is Intentional Leadership
There is a lot about leadership that not everyone agrees with, but I believe there is one thing that is undeniable: successful leaders don’t create and sustain success without clear intention and consistent correct action. This is what I call intentional leadership and I explain it in my new book, The Intention Imperative: Three Essential…
What a Football Coach Can Teach You about Getting Better
Think you can prosper without getting better? Learn the dangers of the “status quo.”
Better than Best Practices
Best practices, ironically, aren’t the best practices to pursue. Find out how to go beyond best practices to better practices and next practices.