Fred Kids

Proverbs 22:6 says, Train a child in the way he should go, and when he is old he will not turn from it. Parents and educators frequently remind me about the importance of teaching the principles of The Fred Factor to children. The only thing better than learning these lessons as an adult is learning them as…

How Leaders Communicate; Part I

“Communication is both a science and an art.” – Mark Sanborn Communication is the Tool, Not the Objective A sales manager approached me after I finished speaking about leadership at his association’s meeting. His mood seemed somewhere between perplexed and provoked. “You talked about how leaders communicate persuasively,” he complained. “Even with the word ‘persuasive’…

Difference Makers

Everyone matters. Everyone makes a difference. The cynic might argue that he or she can choose to be neutral and make neither a positive nor a negative difference. In practice, that just isn’t so. Have you recently encountered a person who just didn’t seem engaged? They seemed wrapped up in their own private world, and…