Mark is recognized globally as an expert on leadership, customer service and organizational performance.
A member of the National Speakers Association Speaker Hall of Fame, he is the author of 8 books including the international bestseller, The Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary
Into the Extraordinary.
Mark teaches his clients to BE EXTRAORDINARY™.
Leaders don’t just tell a better story, they make the story better. That means they understand where they are and where the people they lead are and know how to move them to the next level. Find out how in this article.
With over 1,000 blogs/articles posted, here are 8 that are among the best and most popular. Topics include leadership, thinking, customer service, success habits and energy.
We have all been told that appearances can be deceiving, but do we really believe that? And how do our snap judgements hurt us in our journey through life? Find out what I learned from Tiny, and the important reminders he gave me.
A salesperson from Pitney Bowes left a message on my office voicemail that my lease on the postage machine was almost up and he could help me lock in a savings for uninterrupted service. I returned his call and said I was going to return the machine at the end of the lease but hadn’t…
Our website uses cookies and other similar technologies to improve our site and your online experience. By continuing to use our website you consent to cookies being used. See our Privacy Policy to find out more.OkView Our Privacy Policy