Mark is recognized globally as an expert on leadership, customer service and organizational performance.
A member of the National Speakers Association Speaker Hall of Fame, he is the author of 8 books including the international bestseller, The Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary
Into the Extraordinary.
Mark teaches his clients to BE EXTRAORDINARY™.
Philip of Macdonia, the father of Alexander the Great, said, “An army of deer led by a lion is more to be feared than an army of lions led by a dear.” That may be true, but I’ve come to believe that Philip missed the bigger point: An army of lions led by a lion…
Cherry Crest Adventure Farm uses The Fred Factor to train staff and bring customers back again and again. Here’s how they do it.
Leadership Lessons ezine by Mark Sanborn
This week, the 2011 Nobel Prize for Peace was conferred on two women who changed the world around them for the better without ever having the benefit of a title. They both grew up in very modest circumstances in societies that don’t traditionally allow women to have important titles or positions of power. They didn’t…
Doing good things for others is good business. Here’s an example from Cafe Press.
This post is compliments of OnlineMBA.com. For many who reach the top echelons of business, retirement is a time to enjoy the spoils of a life well lived and years of hard work and perseverance. Others, however, take a different approach. For every businessman anticipating retirement, there’s also one who dreams of working until old age,…
Speakers Roundtable colleague Peter Legge shares insights into leadership secrets of the Salvation Army.
Use discipline to make your dreams come true. Read this guest blog by Rory Vaden and download a free chapter of his upcoming book Take the Stairs.
Motivation refers to why we do what we do. It’s a question each of us must ask ourselves: In acting as a leader in life, how do we remain motivated? Another way to ask that question is to ask, What gives my life meaning? How do we keep ourselves motivated? Here are a few of…
When you take the path of some resistance, you end up telling someone what he or she needs to hear rather than what that person wants to hear. Or you might choose to do something that requires physical exertion over letting a machine do the work. And it almost always means going beyond yourself in…