Radical innovation is hard but continual improvement is relatively easy as demonstrated by this story about an short order chef who knew how to add value to his work.
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Author: Mark Sanborn
Mark is recognized globally as an expert on leadership, customer service and organizational performance.
A member of the National Speakers Association Speaker Hall of Fame, he is the author of 8 books including the international bestseller, The Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary
Into the Extraordinary.
Mark teaches his clients to BE EXTRAORDINARY™.
