4 Things You Need to Know about Change
Learn the truth about change–it may surprise you. Four things you need to know here.
Mark is recognized globally as an expert on leadership, customer service and organizational performance.
A member of the National Speakers Association Speaker Hall of Fame, he is the author of 8 books including the international bestseller, The Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary
Into the Extraordinary.
Mark teaches his clients to BE EXTRAORDINARY™.
Why Customers Quit
Bob loved his local sandwich shop. So why did he quit going there? Find out here and learn what you can do to keep customers from going away.
The 7 Disciplines Of A Successful Leader
Here are seven things you can do every day to keep growing and improving as a leader.
5 Keys to Finding Your Voice: Guest blog by Joel Boggess
Learn how to find your voice and make the most of your uniqueness as a leader. Guest blog by Joel Boggess, author of the new book, Finding Your Voice.
Positive Expectation & Ultimate Influence: Guest blog by Bob Burg
Bob Burg is a long time friend and excellent speaker and author. Read this excerpt from his great new book, Turning Adversaries into Allies.
What is Klout Really About? Guest Blog by Terry Brock
Do you understand the influence score from Klout and why it matters? Read this post by author of Klout Matters, Terry Brock.
Corrections & Clarifications
Don’t you wish you could right the mistakes you made in the past. Perhaps you can. Consider using “Corrections & Clarifications” in your life.
Leaders Need Radical Transparency: Guest blog by Jay Baer
Trust is as important as ever for leaders, and harder than ever to get. Learn how radical transparency can benefit you as a leader, and your brand as well.
8 Blunders in How Leaders Think
Leaders, check your thinking. Are you guilty of any of these 8 blunders?
The In-or-Out Leader, Manager, Coach: Beware the troll beneath the bridge. Guest Blog by Curt Coffman.
Do you understand culture? Are you mystified by how to work within it or shape it to drive results? Read this new book by Curt Coffman and Kathie Sorensen.