Mark is recognized globally as an expert on leadership, customer service and organizational performance.
A member of the National Speakers Association Speaker Hall of Fame, he is the author of 8 books including the international bestseller, The Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary
Into the Extraordinary.
Mark teaches his clients to BE EXTRAORDINARY™.
Self-awareness is the cornerstone of effective leadership. In today’s fast-paced and ever-evolving business landscape, leaders who possess a deep understanding of themselves can navigate challenges with clarity, make informed decisions, and inspire their teams to do the same and achieve success.
Here are seven things you can do right now to become a better leader. Take action today to improve.
Here are 10 things great communicators always do.
Knowing how to do effective follow up after a meeting, sales call, job interview or business event can dramatically boost your success and help you build better relationships.
Extraordinary companies do many things to create leading edge customer service. Here are five things you can do to be exceptional too.
The scientific study of leadership began in the twentieth century. Here’s what you can learn from the history of leadership theory that will make you a better leader today.
OpenAI is an artificial intelligence research laboratory consisting of the for-profit OpenAI LP and its parent company, the non-profit OpenAI Inc. The company is focused on developing and promoting friendly AI in a way that benefits everyone. One of their most notable product is GPT (Generative Pre-trained Transformer) a language model trained on a massive amount of data and able to generate human-like text. ChatGPT is a variant of GPT model fine-tuned for conversational purpose.
Focus is an essential leadership skill. Learn how Gandhi used it to change history, and learn why you need it and how you can develop it.
“Be a good person” is a worthy goal, but what does it mean? What does it mean to be a good person in the work you do? There are two keys. Learn what they are.
I learned a lesson in first grade that effective leaders need to learn today. Sometimes you’ve got the right person in the wrong room.