An optimist believes the glass is half full. The pessimist believes the glass is half empty. But there is a different, and better, way to think about the glass. The half-full or hall-empty assessment misses an important nuance: There is still room for more. Many settle for half empty or half full situations in life. How you…
I started my career in sales and marketing. Starting my own business required me to increase my sales skills, and in the intervening years I’ve spoken to many sales organization. Sales isn’t easy, but neither is it complicated. Here are ten ways to kick start your selling. 1. Make more calls. Getting in front of more…
If you want to create bigger and better results, there are two words that will help. If you are selling anything, there are two words that will always move you forward. Whenever you are working to achieve a big goal, there are two words that will enable you to progress. Want a better relationship? This…
Warren Buffett’s business partner and investment guru Charlie Munger tells this story: “I have a friend who carried a big stack of index cards. Whenever someone said something that reflected self pity, he handed them a card: Your story has touched my heart. Never have I heard of anyone with as many misfortunes as you.”…
Winston Churchill famously said, “Never, never, never give up. And “nobody likes a quitter.” At least that’s the common perception. Quitting gets a deservedly bad rap. It doesn’t feel good to give up. It seems like an admission of defeat or weakness. But there are times when giving up is a good idea. Here are five…
One of the most familiar maxims in management is “what gets rewarded gets done.” While true, what is often missed is the more subtle, but equally powerful, point that what is rewarding gets done too. Managers and employees alike don’t just do things that offer an extrinsic reward; they do well at the things they…
Relationship is powerful. It differentiates a product or service, creates loyalty, and sets you apart from competitors not willing to invest in building relationships. Companies encourage employees to build better relationships with customers. I teach the basics of relationship building in business and have written about how to do it in my books, most notably…
As the author of a book titled You Don’t Need a Title to Be a Leader, you might mistakenly assume I’m against formal titles. I’m not. I have nothing at all against titles or those holding them, and I’ve even held a few myself. I just don’t believe that a title makes anyone a leader.…
Regrets. We all have them. Some ignore them while others wallow in them. Fewer benefit from them. Wouldn’t it be great if you could benefit from your regrets or if you could convert the negative emotions surrounding your regrets into positive emotions that fueled your success? Here are six things you can do to achieve just…
Employers often hire with an eye towards those who have potential to move into management. That is an important consideration, but I don’t think it aims high enough. I strongly recommend you hire individuals who are potential leaders. Not everyone who can and will someday lead necessarily wants to be a manager. The title and…