Mark is recognized globally as an expert on leadership, customer service and organizational performance.
A member of the National Speakers Association Speaker Hall of Fame, he is the author of 8 books including the international bestseller, The Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary
Into the Extraordinary.
Mark teaches his clients to BE EXTRAORDINARY™.
Do you know how to give a speech? Many people often ask me for keynote speaker tips when they are preparing for their own speech or presentation. Standing in front of an audience and giving a speech can be intimidating and at times even scary. That’s because whenever you stand in front of a group,…
Your best use of time isn’t always what’s most profitable or even productive. Learn how to determine the best thing to do right now.
Do you know why socialism isn’t sustainable and why capitalism is still the best economic system? Here are four reasons.
Socrates didn’t really say that he knew nothing, but he did share his secret for becoming wise. Learn what it is in this brief article.
All leadership is, by nature, disruptive. Have you developed the discipline of disruption needed to create change and progress in your organization?
“We now know that the source of wealth is something specifically human: knowledge.” – Peter Drucker Disraeli once said that all other things being equal, the person who succeeds will be the person with the best information. For leaders, learning isn’t an academic pursuit. Leaders learn not just to know more but to be more.…
We live in an age that seems marked by attention deficit. Our lives have so many competing demands that a modern dilemma seems to be a lack of time to truly think. Yet thinking is the basis for everything that happens in our lives. It is a dangerous course to allow others to do our…
More important than the clues success may leave are the patterns. You can learn better from many examples of leaders and successful people who do similar things to achieve greatness. One suggestion: rise early and play fast.
You might have read about “creative destruction” in an economics class. It is a classical principle but less considered is what happens more often: “creative reconstruction.” Learn what it is and how to use it.
There are good reasons to rethink trying to “have it all.” Learn the benefits of not trying to have it all and focusing on what really matters.