Why I Bought a Watch I Don’t Really Need
Have a great product or service is important, but so is a strong connection with your customers and prospects.
Mark is recognized globally as an expert on leadership, customer service and organizational performance.
A member of the National Speakers Association Speaker Hall of Fame, he is the author of 8 books including the international bestseller, The Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary
Into the Extraordinary.
Mark teaches his clients to BE EXTRAORDINARY™.
Admirable Faith
Faith is more than just believing. My friend John is an example of what makes faith admirable.
4 Things To Do When You Disappoint Someone At Work
“I’m disappointed.” These are two painful words for anyone to hear whether you’re a child, employee or spouse. Disappointment is one of the most unpleasant things to experience. When you disappoint someone at work (it is inevitable for us all), how can you address disappointment to rectify the situation in the quickest and most productive… Continue Reading [icon name=”icon-angle-double-right”]
Building Mental Muscle: 20 Servings of Food for Thought.
You build mental muscle by challenging your thinking. Here are 20 ideas to consider. Think of them as food for your mental training table.
What Makes A Leader Successful Today? Intentionality and the 3 Shifts
What is the most important thing leaders do? Find out in this blog and also learn the three leadership shifts you need to make now to succeed.
6 Things You Can Do to Become a More Thoughtful Person
Are you a thoughtful person? Most people consider thoughtfulness to be a positive attribute and would take it as a compliment to be considered thoughtful. But do you deliberately pursue being thoughtful? Do you know what a thoughtful person is and how you can be more thoughtful in your daily life? Thoughtfulness is about more…
Post 1000: Observations and Conclusions
After writing and posting one thousand blogs, these are my conclusions and observations that can make you a better writer and communicator.
Embrace the AND: Focus on Problems AND Opportunities
Do you have so many problems to solve that you miss the opportunities to seize? Learn how to focus on both by embracing the power of AND.
The Leader’s Most Important Job
You have limited resources. Investing them well is the most important work of the leader.
Make the Most of Your Mentor List
Do you have a mentor list? Who is on it and how are you using it? Use these ideas to make the most of your list.