5 Outrageous Acts of Leadership
Extraordinary leaders go beyond conventional expectations, taking bold actions that often challenge the status quo. Here are five of the most outrageous yet powerful acts. Caution: they aren’t for everyone.
Mark is recognized globally as an expert on leadership, customer service and organizational performance.
A member of the National Speakers Association Speaker Hall of Fame, he is the author of 8 books including the international bestseller, The Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary
Into the Extraordinary.
Mark teaches his clients to BE EXTRAORDINARY™.
6 Ways to Think Better
Leaders are good thinkers; great leaders are great thinkers. Here are six simple yet powerful suggestions to help you think more effectively and reap the rewards that better thinking brings.
Your Fall Life Tune Up
Fall is here and this is (as all times are) a good opportunity to tune up your business and your life. Here’s a list of ideas you can use improve every area of your personal and professional life.
5 Ways Leaders Build Better Relationships
Nearly everyone says they’d like better relationships, but how? Learn five ways leadership build better relationships.
Normal is Overrated
Peggy Noonan commented that people running for President often try to come across as normal. She points out that wanting to be the leader of the free world isn’t really normal, and it isn’t the aspiration nor ability of most people. But she sees that grand pursuit as noble and good.
“Besides,” she says, “normal is overrated.”
13 Things Freds Do
My book, The Fred Factor, talks about how to turn ordinary into extraordinary by using the real life example of Fred Shea, my postal carrier when I first moved to Denver. Here is a summary of what “Freds” do in their work and in their lives. I hope it stimulates your thinking about what you can do to turn ordinary into extraordinary.
Fred Isn’t Always in Customer Service
Being a Fred isn’t about the job you hold but how you do the job. Freds can be in any department, and in the best organizations they are in every department.
The Fred Factor 20th Anniversary Edition is Out!
I’m thrilled to announce the relaunch of my New York Times bestselling book, “The Fred Factor- How Passion in Your Work and Life Can Turn the Ordinary into the Extraordinary” 🤗–Discover how small acts of passion and creativity can make a big difference in your work and life ✨ This true story of an ordinary…
Successful Leadership Today: What to Do Now
Leadership principles haven’t changed, but the practice of leadership has. Are you leading for the world that is, or the world that was. Learn 10 things you need to do now to be successful.
How to Find Good Advice
Our world is brimming with advice and advice givers. From the best books to read, the hottest stocks to buy, to the most effective weight loss strategies, everyone seems to have a suggestion. But here’s the catch – the question of credibility is paramount. It’s not just about what is being recommended, but who is doing the recommending