Mark is recognized globally as an expert on leadership, customer service and organizational performance. A member of the National Speakers Association Speaker Hall of Fame, he is the author of 8 books including the international bestseller, The Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary Into the Extraordinary. Mark teaches his clients to BE EXTRAORDINARY™.

The Nick in Ockham’s Razor

William of Ockham, a 14th-century English Franciscan friar, philosopher, and theologian, holds a remarkable place in intellectual history. Known for his sharp and insightful thinking, Ockham’s contributions to logic, metaphysics, and epistemology continue to shape our understanding of the world. His commitment to clarity and simplicity is perhaps best captured in his most enduring legacy: Ockham’s Razor.

Normal is Overrated

Peggy Noonan commented that people running for President often try to come across as normal. She points out that wanting to be the leader of the free world isn’t really normal, and it isn’t the aspiration nor ability of most people. But she sees that grand pursuit as noble and good.

“Besides,” she says, “normal is overrated.”

13 Things Freds Do

My book, The Fred Factor, talks about how to turn ordinary into extraordinary by using the real life example of Fred Shea, my postal carrier when I first moved to Denver. Here is a summary of what “Freds” do in their work and in their lives. I hope it stimulates your thinking about what you can do to turn ordinary into extraordinary.