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  • About Mark
  • Speaking
    • Extraordinary Leadership
    • Extraordinary Service
    • Extraordinary Organizational Performance
  • Meeting Planners
  • Store
  • Articles
  • Contact Us

Is Anyone Listening? Does Anybody Care?

Business, Customer Service, Leadership Development, Mark Sanborn's Blog, Marketing, Sales, Training & DevelopmentBy Mark SanbornFebruary 3, 2021

A really bad experience with a well known company demonstrates how important it is to listen to customers and respond because you care.

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