Oct 2010 Leadership Lessons ezine by Mark Sanborn

There are seven common reasons why an executive’s presentations and speeches fail:

1. Disregard for time
2. Unclear purpose
3. Inadequate preparation
4. Failure to capture attention
5. Pomposity
6. Boredom
7. False endings

Read more:  http://www.marksanborn.com/presentations.html

Want more ideas to improve your personal and professional life?

For the latest in Mark’s thinking, visit www.marksanborn.com/blog.  Here’s an example of the quick, useful ideas you’ll learn:

What is Your Leadership Open Rate?
By Mark Sanborn

Wikipedia says the “email open rate” is a measure primarily used by marketers as an indication of how many people “view” or “open” the commercial electronic mail they send out.

Of course someone might open your email and still not read it, but they can’t read it without opening it (and don’t quibble with me about preview panes).

Open rate is an important measure in marketing. I believe the principle is also a metaphor for leaders. Think of your open rate as how many people staring back at you are actually listening. In other words, it is a measure of your ability to get attention (getting understood is the next step).

Read more:  http://www.marksanborn.com/open-rate.html

Leadership & Influence Summit

Mark is featured in the upcoming Leadership & Influence Summit, an extraordinary free online event. To learn more and register click the following link:
http://www.leadershipandinfluencesummit.com/

What Would You Like to Learn?

What do you want to learn more about? Identify a leadership or customer service concern or challenge you’d like me to address and it may become the focus of a feature in this ezine. Mail your suggestion directly to me at mark@marksanborn.com

Meeting Planners

BONUS Audio Blog: 7 Strategies for Successful Meetings
http://www.marksanborn.com/successful-meetings.html