Pity the person who
Looks but does not see
Hears but does not listen nor understand
Speaks but is not heard
Accepts but does not embrace
Decides but does not commit
Experiences without enjoying
Changes without improving
Marries without cherishing
Likes people but does not love them.
Author: Mark Sanborn
Mark is recognized globally as an expert on leadership, customer service and organizational performance.
A member of the National Speakers Association Speaker Hall of Fame, he is the author of 8 books including the international bestseller, The Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary
Into the Extraordinary.
Mark teaches his clients to BE EXTRAORDINARY™.
