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Mark Sanborn Keynote Leadership SpeakerMark Sanborn Keynote Leadership Speaker
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  • About Mark
  • Speaking
    • Extraordinary Leadership
    • Extraordinary Service
    • Extraordinary Organizational Performance
  • Meeting Planners
  • Store
  • Articles
  • Contact Us

Positive Discontent

Leadership Books & Tools, Training & DevelopmentBy Mark SanbornFebruary 10, 20092 Comments

One of my clients is Kiewit (large construction and mining) which is this year celebrating its 125th anniversary. Peter Kiewit, who provided legendary leadership in growing the company, used the phrase “pleased but never satisfied.” I’ve embraced a similar philosophy I call “positive discontent.” Be positive about what you’ve accomplished but don’t become content. Keep…

Fast Responders

Training & DevelopmentBy Mark SanbornJanuary 24, 20091 Comment

service disasters require fast response

Don’t Just Do It…

Leadership Books & Tools, Training & DevelopmentBy Mark SanbornJanuary 12, 2009

Do a lot of what creates greatness.

Try This

Leadership Books & Tools, Training & DevelopmentBy Mark SanbornJanuary 7, 2009

What would a great person do?

Resolutions

Training & DevelopmentBy Mark SanbornJanuary 4, 2009

Don’t make New Years resolutions, just resolve to change

Back to School

Leadership Books & Tools, Training & DevelopmentBy Mark SanbornJanuary 3, 20093 Comments

Teach yourself to grow

Masterminds of Business Resource

Training & DevelopmentBy Mark SanbornOctober 29, 2008

new online training, customer service training, video-based

You’ve Got to Be Believed to Be Heard

Leadership Books & Tools, Training & DevelopmentBy Mark SanbornSeptember 30, 20081 Comment

That’s the name of a new book by my friend Bert Decker. Bert, a former award winning television producer, is the founder of Decker Communication, one of the most respected executive speech coaching organizations in the country. This book is a classic bestseller that has been revised and updated and just released by St. Martin…

The Success of Failure

Leadership Books & Tools, Training & DevelopmentBy Mark SanbornSeptember 18, 20081 Comment

Today I spoke with a colleague who called to discuss a piece of business he seems to have lost. He was refreshingly candid in the two mistakes he had made and what he learned from them. Therein is the success of failure: taking responsibility for what one did wrong and learning from it. It is…

Q & A in Bogota

Training & DevelopmentBy Mark SanbornAugust 30, 20081 Comment

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