Exchange: the present for the desired future Experiment: with what works and what doesn’t Envision: the specific outcome or end result Enlist: others to achieve the vision Enliven: your team to be inspired and work with purpose Educate: so people become better in the process Exchange: ideas about how to do everything better Expand: thinking…
David Allen, in his bestselling book “Getting Things Done” says, “What potential crisis ought you be dealing with now?” Ask yourself this question about your personal and professional life. And think how different life might be today had Congress troubled themselves to ask this question a year or two ago. newborn zantac zantac during pregnancy…
Life in general and politics in particular can be very instructive for how leaders communicate. Both are full of examples, positive and negative. It isn’t constructive to focus on the problem alone if you can’t offer a solution. Anybody can spot a problem; leaders help solve them. Attacking your opponent is a weak strategy; focus…
In Potomac Watch in today’s Wall Street Journal, Kimberly Strassel has written the most concise article I’ve read on what’s wrong in Washington during this financial crisis and an example of someone trying to fix it. Do yourself a favor and read her column What Leadership Looks Like.
Washington doesn’t get it. One reason so many Americans are opposed to the “bailout” bill is because they’re opposed to a bailout. The average American has not been educated nor sold on the benefit to “mainstreet.” The bill is in actuality a “wealth preservation bill” or a “financial rescue bill.” We’re not rewarding Wall Street…
That’s the name of a new book by my friend Bert Decker. Bert, a former award winning television producer, is the founder of Decker Communication, one of the most respected executive speech coaching organizations in the country. This book is a classic bestseller that has been revised and updated and just released by St. Martin…
Today I spoke with a colleague who called to discuss a piece of business he seems to have lost. He was refreshingly candid in the two mistakes he had made and what he learned from them. Therein is the success of failure: taking responsibility for what one did wrong and learning from it. It is…
I’ve blogged about my recent trip to Bogota to speak on the International Customer Service Forum with Tim Sanders and Joseph Michelli. The three of us had lunch one day that was hosted by our friends at Hi-Cue. I hadn’t seen or spoken to Tim for quite some time (we sometimes communicate by email) and…
I recently heard Natalie Tysdal, morning news anchor on Channel 2 in Denver, talk about her commitment as a journalist. She said that sometimes journalists look for the “juicy” angle in a story because that will increase ratings. Natalie has personal experience having once been at the center of a news story that was spun…
leadership, michael phelps, mark spitz, opportunity